Feedback from previous guests about their experience.
60%
loved the resort and would return for another relaxing stay
6.0/10
Guest rating
Rooms
7.8
Location
8.8
Service
7.2
Dining
6.8
Guest reviews
6.0/10
based on 5 reviews
Matt
United States of America,
January
2025
6.6/10
I had a relaxing stay at Shanaya Beach Resort & Spa Phuket. The room was well-appointed, but the dining options didn't quite meet my expectations. Overall, it was a great getaway, though some service aspects could be improved. 😊🌴
Rooms
8.0
My room was spacious and comfortable, featuring elegant furnishings and stunning ocean views. The attention to cleanliness was notable, adding to the overall comfort of my stay.
Service
7.0
While the staff was friendly and accommodating, there were moments when response times for requests were slower than I hoped.
Location
9.0
The resort's beachfront location was perfect for relaxing and enjoying the sun. I loved being so close to the beach, making it easy to spend my days by the water.
Dining
6.0
The dining experience left me wanting more. While some dishes were enjoyable, the overall menu variety and quality didn't quite hit the mark for me.
Facilities
8.0
The range of facilities was impressive, including room service and laundry, which made my stay comfortable and convenient. However, I think some amenities could use a refresh.
Tom
United States of America,
December
2024
6.4/10
I had a pretty chill time at Shanaya Beach Resort & Spa Phuket. The rooms were cozy and had some nice touches, but I was hoping for a bit more space. The location was prime for beach access, though I felt the dining options could've been more varied. Overall, the service was solid, making my stay enjoyable.
Rooms
7.0
The room was cozy with nice touches, but it felt a bit cramped for my taste.
Service
8.0
Service was attentive and friendly, helping me feel at home during my stay.
Location
9.0
The resort was perfectly located near the beach, making it easy to catch some sun.
Dining
6.0
Dining was good, but I really wanted more variety than the standard fare.
Facilities
7.0
Facilities like room service and housekeeping were on point, but nothing out of the ordinary.
William
United States of America,
November
2024
5.8/10
My stay at Shanaya Beach Resort & Spa Phuket was mostly pleasant. The room was luxurious and well-appointed, but the dining options were a little limited in variety. The service was generally good, though there were moments when it felt a bit slow.
Rooms
9.0
The room was spacious and beautifully designed. The cozy bed and elegant decor made me feel right at home.
Service
7.0
The staff was friendly and attentive. However, at times, the response to requests felt delayed.
Location
8.0
The resort's location is stunning. It's just steps away from the beach and offers beautiful views.
Dining
6.0
The meals were tasty, especially the fresh meats. I just wished there were more diverse options.
Facilities
8.0
Facilities like room service and housekeeping were great. It was nice to have everything I needed at my fingertips.
Richard
United States of America,
October
2024
6.2/10
My stay at Shanaya Beach Resort & Spa Phuket was quite nice. The location was absolutely stunning with beautiful beach access, but the room lacked some expected amenities. Overall, the dining experience was good, especially the delicious pasta options.
Rooms
7.0
The room was comfortable, but I noticed it lacked a few amenities I expected at a resort of this caliber.
Service
8.0
The service staff were attentive and friendly, which added to the overall pleasant atmosphere of my stay.
Location
9.0
The resort's location right on the beach was fantastic, making it easy to relax by the sea.
Dining
9.0
Dining here was a highlight for me, especially the delicious pasta dishes I indulged in during my stay.
Facilities
7.0
The facilities included convenient room service and a helpful bell staff, although I hoped for a bit more in terms of laundry options.
Keith
United States of America,
October
2024
5.6/10
I had a pretty good time at Shanaya Beach Resort & Spa Phuket. The location is just stunning with the beautiful beach right there, but I felt the service could be a bit quicker. The room amenities were great, especially the luxurious toiletries, which made my stay feel extra special.
Rooms
8.0
The room was spacious and well-appointed, featuring elegant decor and a comfy bed. I loved the high-end toiletries and those plush linens made me feel pampered.
Service
6.0
The staff was friendly and welcoming, but I did notice a few delays with room service, which was a bit frustrating when I just wanted to kick back and relax.
Location
9.0
The resort is perfectly located right by the beach, so I could easily take long walks by the ocean and enjoy the waves. It really made for a serene getaway.
Dining
7.0
The dining options were good, especially the sweet biscuits served at breakfast. However, I wish there were more local dish choices to really immerse myself in the culture.
Facilities
7.0
I took advantage of the spa facilities, which were really relaxing and luxurious. However, I did encounter a slight delay with the bell staff when checking in.
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